University of Essex Online
BSc (Hons) · In progress
EmanueleLonghi.
Human judgment.
Intelligent systems.
I build AI workflows and help teams
make better quality decisions.
2025 – Present
2020 – 2023
2023 – 2025
2018 – 2020
2016 – 2018TikTok
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Different disciplines.
Better possibilities.
I connect quality assurance, data analysis and practical AI development. From evaluating model outputs to building workflows and helping people learn, I’m interested in making complex work clearer—and making the next version better.
My experience spans TikTok, Indeed, search quality and operations leadership. Different environments. The same habit of looking closely, asking why, and improving what comes next.
A career.
Always evolving.
A career built across quality, technology and the everyday realities of running an operation.
7 roles
Jul 2026 – PresentCurrent roleTikTokQuality & Training Specialist · Trust & Safety
Bringing human judgment and technical tools together to improve quality, learning and AI-supported operations.
- Develop AI workflows, agentic AI solutions and web applications using Python, APIs, MCP and AI development tools.
- Test and evaluate AI models, investigate output errors and contribute structured feedback for improvement.
- Audit moderation decisions, investigate quality trends and support policy calibration.
- Deliver training and turn findings into clearer operational guidance.
Jun 2025 – Jul 2026TikTokSearch Ads Operations QA · AI Data Service
Quality evaluation where search advertising, data and AI models meet.
- Reviewed datasets and model outputs for accuracy, relevance and consistency with project guidelines.
- Contributed to AI model testing and improvement through error analysis and structured feedback.
- Analysed quality metrics and root causes, supported calibration and appeal reviews, and helped clarify policies and procedures.
Jun 2023 – Jun 2025CentraManager
Hands-on management of store operations, profitability, customer service and staff development.
- Led the store to breakeven within three months.
- Represented the store as a finalist in Centra’s Store of the Year competition.
- Supported a positive working environment and community engagement.
Jun 2022 – May 2023IndeedR&D · Operations Analyst I, Trust & Safety
Moved into R&D operations analysis within Job Seeker Operations, building on my earlier international analyst experience.
Contributed to initiatives connecting search quality, fraud prevention and operational efficiency, alongside cross-functional collaboration and training support.
Nov 2020 – May 2022IndeedInternational Analyst · Trust & Safety
Worked in Job Seeker Operations within Indeed’s Trust & Safety organisation, contributing to international search quality, fraud prevention and operational improvement.
Collaborated across functions to support consistent processes and quality standards.
Nov 2018 – Oct 2020ConcentrixSenior Search Quality Analyst
Search quality analysis in Dublin, developing the analytical foundation for later work in Trust & Safety and AI evaluation.
Sep 2016 – Oct 2018O’BriensStore Manager
Store management in Greater Dublin, building practical experience in customer service, team leadership and day-to-day operations.
Good questions.
Better systems.
AI is most useful when the workflow around it is thoughtful. Connect the tools, test the output, keep human judgment in the loop, and learn from what happens.
Explore an illustrative workflow below. Sample content only; this is not a live AI service or an employer project.
Interactive workflow example
Give the tools a shared language.
APIs and MCP connect the right tools. Python brings the logic together, creating a workflow with clear inputs and a useful purpose.
Sample workspace
InputSample evaluation brief
ToolsConnected through APIs & MCP
NextReview model responses
Ready to explore. Select a stage or run the example.
Many tools.
One curious mind.
Tools matter. Knowing how to combine them, question the results and bring people along matters just as much.
Developing AI workflows, agentic AI solutions and web applications. Connecting tools through APIs and MCP, with Python for automation and AI tools supporting development.
PythonAPI integrationMCPAgentic AIAI workflowsWeb applicationsOpenAI CodexAnthropic ClaudeJavaScript
Explore related experienceAlways
learning.
Istituto Superiore Giovanni Falcone
Diploma · Business Economics & Marketing
Let’s build
what’s next.
Interested in quality, analytics or practical AI development? Let’s connect.
Connect on LinkedIn